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Welcome to the Itinerary Planner. Use this tool to build your own journey or choose from an exciting range of specially selected tours.

To build your own Itinerary, click Add to Planner to add an item to your Itinerary basket.

Visitor Information Centre


Town Hall, Northgate Street, Chester, CH1 2HJ.

Tel: 01244 405340


Opening times for the Summer (March – October incl):

Monday - Saturday  9.00am - 5.30pm

Sunday 10am - 5pm

Opening times for Winter (November – February incl):

Monday - Friday  9.30am - 4.30pm

Saturday : 9:00am - 5pm

Sunday : 10:00am - 4pm

Chester Visitor Information Centre is located in the heart of the city at The Town Hall. We offer a range of  local souvenirs which are perfect to take home as a reminder of your trip to Chester. We assist over 280,000 visitors to the city every year and are proud to serve visitors and locals alike.

Our friendly team are on hand to share their knowledge of attractions, places to eat out, shops and events.

If you’re thinking of going to Chester Zoo or the Blue Planet Aquarium, please come in and enquire about discounted tickets for both of these top attractions.

Whatever information or advice you need when visiting Chester, just pop into our Visitor Information Centre and we'll be delighted to help you.

Please email to enquire further.

Our Services:

- Discounted tickets for Chester Zoo & Blue Planet Aquarium

- Open Top and Vintage Bus Tour Tickets

- Local Accommodation Bookings

- Maps, Guides & Books

- National Express Tickets

- Souvenirs including locally sourced products

- Tickets for local events, festivals and shows                                                                           

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