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The Chester Grosvenor

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5 Visit England Stars 5 AA Red Stars 5 AA Red Stars 5 AA Red Stars 5 AA Red Stars 5 AA Red Stars 5 AA Red Stars Hotel
Eastgate
Chester
Cheshire
CH1 1LT

Tel: 01244 324024

The Chester Grosvenor

About

Housed in an historic building with a black and white timbered façade, The Chester Grosvenor is situated in the centre of the beautiful Roman city of Chester. The five red star hotel is one of the city’s greatest landmarks, standing alongside the iconic Eastgate Clock. From the attentive yet unobtrusive service to the Georigan chandelier made of 28,000 pieces of crystal, The Chester Grosvenor offers the quintessential luxury English experience.

Relax after exploring the charming city in one of our 68 luxury guestrooms or 12 lavish suites. Each bedroom is individually designed and furnished with the finest fabrics guaranteeing you a truly sumptuous stay.

Be pampered in the tranquil and soothing haven of The Spa at The Chester Grosvenor, where every detail has been designed to evoke a state of relaxation, vitality and wellbeing, from the heavenly Thermal Suite to our carefully selected product partner, ELEMIS.

Savour the creative menus of ‘Simon Radley at The Chester Grosvenor’, which has retained its Michelin star since 1990 and where each dish is lovingly prepared by our dedicated team of Chefs. Our experienced Sommelier is on hand to find the perfect accompaniment from one of the UK’s most extensive wine cellars with over 1,000 bins from all over the world.

Our Parisian style restaurant, La Brasserie adds a vibrant splash of Paris to Chester; creating a classic brasserie with lashings of panache. Home to a striking hand-painted glass skylight, the restaurant oozes a feeling of French sophistication. Discover the Josper grill serving traditional grill favourites...

The Westminster Suite comprises of a variety of stylish and versatile event suites, perfect for weddings or meetings for 2 to 250 guests. It is our aim to bring you exceptional cuisine using the finest local and international produce.

This calendar indicates availability at this property for the next 7 days. Please enter your criteria below and click the ‘Check Availability’ button to run a search for and book your requirements.

Availability Search

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Booking Details:

Arrival Date:
24/04/2018
Departure Date:
25/04/2018
No. of Nights:
1
Booking.Com

Booking.Com

Room 1 - for 1 guest(s)
Late Rooms

Late Rooms

Room 1 - for 1 guest(s)
Expedia

Expedia

Room 1 - for 1 guest(s)

Guide Prices

Number of Rooms / Units
80
Room / Unit TypeRoom / Unit Tariff*
Classic£195.00 per room (room only)
Deluxe£215.00 per room (room only)
Deluxe Suite£370.00 per room (room only)
Executive£225.00 per room (room only)
Junior Suite£295.00 per room (room only)
Master Suite£795.00 per room (room only)
Presidential Suite£995.00 per room (room only)
Superior King£245.00 per room (breakfast included)

*As a guide, prices are per room per night for hotels, guest houses, B&Bs and serviced apartments and per week for self-catering accommodation.

Note: Prices are a guide only and may change on a daily basis.

TripAdvisor

TripAdvisor

TripAdvisor
  • Certificate of Excellence 2017

TripAdvisor Traveller Rating:

  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
  • Location
    5 of 5 stars
  • Excellent
    1920
  • Very Good
    485
  • Average
    208
  • Poor
    89
  • Terrible
    37

Recent Reviews:

  • Michelle C
    Trip Type:
    Couples
    Surprised !!
    4 of 5 stars
    22/04/2018
    After being invited by family celebrating there 30th birthdays we decided to book a room , we last stayed two years ago and let’s say had not rushed to come back . But on hearing of a refurbishment... Read full review
  • peter375109
    Northwich, United Kingdom
    Trip Type:
    Couples
    Best hotel in Chester
    5 of 5 stars
    20/04/2018
    A lovely hotel, with excellent helpful friendly and empathetic staff, with sumptuous room accommodation. Excellent choices of venues to eat and relax. Really enjoyed our stay. Summing up I would... Read full review
  • tinao310
    Trip Type:
    Couples
    Another fabulous stay.
    5 of 5 stars
    19/04/2018
    Totally love this hotel. The service is fantastic and nothing is too much trouble. The staff are obviously hand picked and this really shows. Our room was fabulous, food wonderful and overall we... Read full review

Video

  • The Chester Grosvenor - Video

Facilities

Other

  • Out of Hours Visits

Provider Features

  • Celebrity connection
  • Fair Trade
  • Film or TV location
  • In town/city centre - Located in the heart of Chester city centre within the Roman walls of Chester
  • Marketing Cheshire Member
  • Non smoking establishment
  • Of historic, literary or architectural interest

Children & Infants

  • Accept children (Minimum age) - Cots and high chairs available
  • Facilities for children

Parking & Transport

  • Car parking - Newgate Street public car park is adjacent to the hotel with its own private entrance on Level 2. Concessionary charges are applicable.
  • On site parking

Leisure Facilities

  • Access to golf course
  • Gym
  • Health/Fitness/ Beauty Facilities
  • Indoor pool
  • Sauna
  • Spa Facilities

Catering

  • Additional meal details - Special diets catered for
  • Bar
  • Cater for vegetarians
  • Room service
  • Serve afternoon tea
  • Serve breakfast
  • Serve evening meal
  • Serve lunch

Payment Methods

  • American Express accepted
  • Diners Club accepted
  • Euros accepted
  • JCB accepted
  • Maestro accepted
  • MasterCard accepted
  • Special group rates
  • Sterling Travellers Cheques accepted
  • Visa accepted

Room / Unit Features

  • Broadband Access
  • CD Player in all bedrooms
  • Colour television in all bedrooms
  • DVD Player in all bedrooms
  • Four poster beds available
  • Freeview TV
  • Hairdryer in all bedrooms
  • Modem point in all bedrooms
  • Non smoking rooms available - The hotel operates a complete non smoking policy.
  • Radio in all bedrooms - Including an iPod docking station
  • Safe Available
  • Safe in all Rooms
  • Tea & coffee making facilities in all bedrooms - Available on request.
  • Telephone in all bedrooms
  • WiFi

Provider Facilities

  • 24 hr return laundry service
  • Accept coach parties
  • Air-conditioning throughout
  • Available for wedding receptions
  • Business facilities (eg. Fax/ modem)
  • Central heating throughout
  • Conference facilities
  • Currency exchange service
  • Event venue
  • Ironing facilities
  • Licenced for civil marriages
  • Lift
  • Night porter
  • Public telephone
  • Separate guests lounge
  • Staff Fluent in Languages - Other

Target Markets

  • Aim to attract conferences and business meetings
  • Marketed as gay friendly
  • Marketed as green/environmentally friendly
  • Marketed to any other specialist market - leisure stays

Languages spoken

  • French spoken
  • German spoken
  • Polish spoken
  • Spanish spoken
  • Welsh spoken

Travel & Trade

  • Commission/net rates apply
  • Group discounts available
  • Min group size numeric qualifier
  • Packed lunches available
  • Room/unit allocations available
  • Wi-fi available

Special Offers

  • Mother's Day at La Brasserie
    at The Chester Grosvenor

    11th March 2018

    A Mother's Day treat - a delicious three course lunch or dinner in our newly refurbished 2 AA Rosette restaurant, offering modern, fresh cooking with flavours and ingredients from home and abroad.

    To show your appreciation, Mum will be presented with a special gift.

    £45 per person

    Terms & Conditions
    Subject to availability, advance booking required. A £10 deposit per person will be required to secure your booking.

    Offer link: Chester Mother's Day Offers

  • Mother and Daughter Spa Experience
    at The Chester Grosvenor

    Take some mother and daughter time with a relaxing spa day.

    Mother and Daughter Spa Experience includes:
    A 30 minute spa treatment of your choice
    Full use of the Thermal Suite
    A delicious one course spa lunch and a glass of wine or soft drink
    £110 for two guests

    Terms & Conditions
    Available Monday to Friday, subject to availability. Children under the age of 16 are not permitted to undergo treatments in the spa or use the Thermal Suite. Treatments carried out on persons between the ages of 16 and 18 must be in the presence of a parent or guardian.

    Offer link: Chester Mother's Day Offers

  • Time Out with Mum
    at The Chester Grosvenor

    Enjoy a relaxing spa day and take some quality time out with Mum.

    A 30 minute spa treatment each of your choice
    Full use of the Thermal Suite
    A delicious one course spa lunch and a glass of wine or soft drink
    £59 per person (Monday to Friday)

    Terms & Conditions
    Available from 1st to 31st March, subject to availability. Lunch consists of a main course and a glass of wine or soft beverage. Includes 60 minutes use of the Thermal Suite. Children under the age of 16 are not permitted to undergo treatments in the spa or use the Thermal Suite. Treatments carried out on persons between the ages of 16 and 18 must be in the presence of a parent or guardian

    Offer link: Chester Mother's Day Offers

Map & Directions

Road Directions

Follow signs for the city centre - advise traffic barrier that you have a reservation at the hotel, follow the road with Cathedral on your left (St Werburgh Street) turn left, the hotel is on the right hand side. A 5-minute taxi ride from Chester train station. See hotel website for more details.

Public Transport Directions

A 5-minute taxi ride from the train station or make the most of the hotel chauffeur driven BMW that can be booked for transfers and sightseeing tours. See hotel website for more details.

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Awards

  • Visit EnglandGold Gold 2015
  • Visit EnglandBreakfast Breakfast 2015
  • Regional and MiscellaneousMC Large Hotel of the Year MC Large Hotel of the Year 2011
  • Regional and MiscellaneousMC Hotel of the Year 2016 MC Hotel of the Year 2016 2016
  • Regional and MiscellaneousMC Outstanding Customer Service Award - Highly Commended MC Outstanding Customer Service Award - Highly Commended 2017

Gradings

  • 5 AA Red Stars Hotel
  • 5 Visit England Stars Hotel
5 AA Red Stars Hotel 5 Visit England Stars Hotel

Opening Times

Open New Year
All year, 2018 (1 Jan 2018 - 31 Dec 2018)