Crowne Plaza Chester

Facilities

Provider Features

• Fair Trade
• In town/city centre - The hotel is located in the heart of the city, within the ancient city walls.
• Marketing Cheshire Member
• Non smoking establishment - The hotel is totally non smoking

Children & Infants

• Accept children (Minimum age) - Children are welcome, we are able to offer suitable accommodation with either family rooms to accommodate up to 2 adults and 2 children in one room, or alternatively two interconnecting bedrooms.
• Facilities for children - We have an indoor heated swimming pool where children can swim, (children under the age of 16 must be accompanied by an adult). We are able to supply cots on request with advance notice.

Parking & Transport

• Car parking - Car parking is charged at £7.50 per 24 hours (Hotel on site car park) Should the hotel car park be full, we also offer parking in the adjacent Princess Street car park, again chargeable at £7.50 per 24 hours.
• Off site parking - The hotel has 80 on site car parking spaces. Should the hotel car park be full, we do have alternative parking available in the adjacent Princess Street car park at the same charge of £7.50 per 24 hours.
• On site parking - The hotel has 80 on site car parking spaces. Should the hotel car park be full, we do have alternative parking available in the adjacent Princess Street car park at the same charge of £7.50 per 24 hours.

Leisure Facilities

• Access to golf course - There are several golf courses in the area that we can recommend.
• Gym - Our Club Moativation health & fitness club offers a wide range of leisure facilities and activities including an indoor heated pool, sauna steam room and fully equipped air-conditioned gym.
• Indoor pool - The indoor heated swimming pool is 10 metres x 5 metres and 1.2 metres deep
• Sauna - Our Club Moativation health and fitness club includes a sauna, steamroom and fully equipped gym.
• Spa Facilities
• Swimming Pool

Catering

• Additional meal details - Special diets available, Packed lunches provided, Snacks/afternoon tea, Continental breakfast only
• Bar - Bar Opening Hours Silks Bar and Lounge 11.00am - 11.00pm (Mon - Sat) 12 noon - 10.00pm (Sun) Food available all day in the Bar Lounge
• Cater for vegetarians - The hotel caters for many dietry requirements, including vegan, vegetarian gluten free and lactose intolerant. Please advise the hotel on making your reservation so that we can ensure your requirements are met.
• Room service - Room Service is available 24 hours a day. From 11pm to 7am, there will be a limited selection of hot food available.
• Serve afternoon tea
• Serve breakfast - Breakfast is served Monday to Friday from 6.00am - 10am daily and on Saturday & Sunday mornings from 7am - 11.30am
• Serve evening meal - Dinner is served in our Silks Restaurant from 5.30pm until 9.30pm (Mon - Sat) and 5.30pm - 9.00pm (Sun)
• Serve lunch - Lunch is served from 12 noon - 2.00pm (Mon - Fri)

Payment Methods

• American Express accepted
• Delta accepted
• Diners Club accepted
• Euros accepted - Guests can pay their bill on departure either in Sterling or in Euros at the exchange rate of the day.
• JCB accepted
• Maestro accepted
• MasterCard accepted
• Solo accepted
• Special group rates - For group bookings the payment arrangements will be discussed at the time of booking and will form part of the contracted agreement.
• Sterling Travellers Cheques accepted
• Visa accepted

Room / Unit Features

• Colour television in all bedrooms - Samsung flat screen TVs
• Hairdryer in all bedrooms
• Modem point in all bedrooms
• Non smoking rooms available - All bedrooms are totally non smoking, in addition to all public areas in the hotel.
• Radio in all bedrooms
• Safe Available
• Tea & coffee making facilities in all bedrooms
• Telephone in all bedrooms
• WiFi

Provider Facilities

• 24 hr return laundry service - Our laundry service is offer Monday - Saturday inclusive, laundry left with our housekeeping / reception team before 8am will be returned by 6pm on the same day. Laundry charges apply.
• Accept coach parties - We accept coach parties. We do not have a coach parking facility at the hotel, but there are suitable facilities nearby.
• Air-conditioning throughout - All bedrooms public areas and meeting /function rooms are all fully air conditioned.
• Available for wedding receptions - We cater for small intimate wedding receptions to larger events.
• Business facilities (eg. Fax/ modem) - The hotel offers the facilities of our Business Centre, catering for all your office away from the office requirements, faxing, scanning, typing laminating. Please contact our Reception Team for more information.
• Central heating throughout - There is heating in all bedrooms. The temperature can be controlled in the bedroom, when on.
• Currency exchange service - For guests resident in the hotel we offer a currency exchange facility (For notes only no coins can be accepted)
• Event venue - The hotel caters for varied events, from birthday parties, Weddings, Graduations, formal and informal dinners, Wedding Fayres, Tribute Nights to name but a few.
• Ironing facilities - Irons and ironing boards are available in all bedrooms for your use.
• Licenced for civil marriages - Seven of our meeting / event function spaces are licenced for civil marriages.
• Lift - The hotel has 2 lifts for guest use, accessible to all floors.
• Night porter - The hotel is 24 hours manned. The Night Team are on duty from 11pm - 7am daily
• Separate guests lounge - For guests who book and pay for an executive bedroom upgrade they are entitled to use the executive club lounge situated on the 3rd floor, which is exclusively for their use.
• Staff Fluent in Languages - Other - We have team members who speak fluent Polish and Maltese
• Welcome single sex groups, eg stag/hen parties - We accommodate leisure groups on birthday anniversary and many other celebration events.

Target Markets

• Aim to attract conferences and business meetings - We can accomodate from 2 - 600 people in one of our 11 flexible and adaptable meeting rooms for conferences meetings and events.
• Special provisions for lone female travellers - We ensure that room numbers are not voiced at reception to ensure privacy and security., and that bedrooms are carefully allocated ensuring close to lifts.

Languages spoken

• Maltese spoken - Head Housekeeper is Maltese.
• Polish spoken - We have two reception team members who speak Polish

Travel & Trade

• Commission/net rates apply
• Group discounts available
• Min group size numeric qualifier - We are sometimes able to offer 'Group Rates' for a minimum of 10 paying bedrooms, subject to room and rate availability.
• Packed lunches available
• Room/unit allocations available