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Hallmark Hotel Chester The Queen

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4 AA Stars 4 AA Stars 4 AA Stars 4 AA Stars 4 AA Stars Hotel
City Road

Tel: 01244 305000

Queen Hotel


It’s no wonder that the likes of Lillie Langtree and Charles Dickens were regular guests at the Hallmark Hotel Chester The Queen, when you marvel at the vaulted ceilings, spectacular staircases and regal public areas of this stately building. Beautiful hotel rooms and suites, the charming bars and lounges, magnificent, state-of-the-art banqueting suites and the awe-inspiring Baltic Exchange Gardens all contribute to a fabulous stay in the heart of the wonderful city of Chester.

Hallmark Hotel Chester The Queen, is proud of its past but equally confident of the future, having recently completed a £20 million extension and refurbishment programme; adding contemporary, design-led twists to the original Victorian interiors whilst complementing this with the addition of the fabulously modern Kings at the Queen. Wander down the superbly designed Kings’ Walkway, past Roman columns that date back 2,000 years and will find yourself in another world of City Chic.

This former bank headquarters has been transformed into 8 floors of luxury; with 87 bedrooms and suites and the brand-new; award winning Kings' Quarters Grill and Cocktail Lounge.

With 218 bedrooms and suites, the Hallmark Hotel Chester The Queen, is the largest establishment in the city.

This calendar indicates availability at this property for the next 7 days. Please enter your criteria below and click the ‘Check Availability’ button to run a search for and book your requirements.

This accommodation does not have any available rooms

Guide Prices

Number of Rooms / Units
Room / Unit TypeRoom / Unit Tariff*
Classic Double Queen Roomfrom £109.00 to £169.00 per room (room only)
Executive Double King Roomfrom £139.00 to £199.00 per room (room only)
Executive Double Queen Roomfrom £139.00 to £199.00 per room (room only)

*As a guide, prices are per room per night for hotels, guest houses, B&Bs and serviced apartments and per week for self-catering accommodation.

Note: Prices are a guide only and may change on a daily basis.



  • Certificate of Excellence 2016

TripAdvisor Traveller Rating:

  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible

Recent Reviews:

  • Stephen M
    Leeds, United Kingdom
    Trip Type:
    Steve from Leeds
    4 of 5 stars
    Had a shopping spree with my wife and two son's and did Chester zoo the next day. A good time was had by all. The hotel service rooms were really good. its in a good central position by the railway... Read full review
  • Cardew2016
    Island of Anglesey, United Kingdom
    Trip Type:
    Disappointing room
    2 of 5 stars
    Very disappointed with room shouldn't have to upgrade to get a descent room. Our room was No 86 ,no remote for telly when we arrived ,so phoned reception, promptly a remote was delivered. A bulb had... Read full review
  • choepel
    Tullamore, Ireland
    Trip Type:
    Excellent Historic Hotel
    5 of 5 stars
    Really nice stay. Good reception, interesting hotel with historical and quirky features. Very quiet, clean room. Air conditioning and shower perfect. Lots of attention to detail. Very good breakfast... Read full review


Provider Features

  • Marketing Cheshire Member
  • Of historic, literary or architectural interest

Children & Infants

  • Accept children (Minimum age)

Parking & Transport

  • On site parking - £10 per 24 hours, Mon-Thu. £15 per 24 hours, Fri, Sat, Sun

Leisure Facilities

  • Access to golf course
  • Health/Fitness/ Beauty Facilities


  • Additional meal details - Special diets available, Packed lunches provided, Snacks/afternoon tea, Continental breakfast only
  • Bar
  • Cater for vegetarians
  • Serve breakfast
  • Serve evening meal
  • Serve lunch

Payment Methods

  • American Express accepted
  • Maestro accepted
  • MasterCard accepted
  • Visa accepted

Room / Unit Features

  • Colour television in all bedrooms
  • Four poster beds available
  • Ground floor bedrooms available
  • Hairdryer in all bedrooms
  • Modem point in all bedrooms
  • Non smoking rooms available
  • Radio in all bedrooms
  • Tea & coffee making facilities in all bedrooms
  • Telephone in all bedrooms

Provider Facilities

  • 24 hr return laundry service
  • Accept coach parties
  • Available for wedding receptions
  • Central heating throughout
  • Conference facilities
  • Garden/patio for guests use
  • Ironing facilities
  • Launderette
  • Lift
  • Night porter
  • Public telephone
  • Real log/coal fires
  • Separate guests lounge
  • Welcome single sex groups, eg stag/hen parties

Target Markets

  • Aim to attract conferences and business meetings
  • Marketed as gay friendly
  • Marketed to any other specialist market

Special Offers

  • Up to 30% off two-night short breaks:
    Kids stay free, your kids can stay in your bedroom for free and enjoy free breakfast too!

    Offer link: Chester Accommodation Deals

  • Free cream tea
    Book before 30th June 2016 and get a free cream tea each

    Offer link: Chester Accommodation Deals

Map & Directions

Road Directions

Follow signs for railway station, hotel is opposite.

Public Transport Directions

Opposite Chester Station; 20 minute walk from the Town Hall.

What's nearby

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  • Regional and MiscellaneousMC Excellence in Business Tourism MC Excellence in Business Tourism 2014


  • 4 AA Stars Hotel
4 AA Stars Hotel

Opening Times

Open Christmas
Open New Year
All year, 2016 (1 Jan 2016 - 31 Dec 2016)