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Hallmark Hotel Chester The Queen

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4 AA Stars 4 AA Stars 4 AA Stars 4 AA Stars 4 AA Stars Hotel
City Road
Chester
Cheshire
CH1 3AH

Tel: 01244 305000

Queen Hotel

About

It’s no wonder that the likes of Lillie Langtree and Charles Dickens were regular guests at the Hallmark Hotel Chester The Queen, when you marvel at the vaulted ceilings, spectacular staircases and regal public areas of this stately building. Beautiful hotel rooms and suites, the charming bars and lounges, magnificent, state-of-the-art banqueting suites and the awe-inspiring Baltic Exchange Gardens all contribute to a fabulous stay in the heart of the wonderful city of Chester.

Hallmark Hotel Chester The Queen, is proud of its past but equally confident of the future, having recently completed a £20 million extension and refurbishment programme; adding contemporary, design-led twists to the original Victorian interiors whilst complementing this with the addition of the fabulously modern Kings at the Queen. Wander down the superbly designed Kings’ Walkway, past Roman columns that date back 2,000 years and will find yourself in another world of City Chic.

This former bank headquarters has been transformed into 8 floors of luxury; with 87 bedrooms and suites and the brand-new; award winning Kings' Quarters Grill and Cocktail Lounge.

With 218 bedrooms and suites, the Hallmark Hotel Chester The Queen, is the largest establishment in the city.

This calendar indicates availability at this property for the next 7 days. Please enter your criteria below and click the ‘Check Availability’ button to run a search for and book your requirements.

This accommodation does not have any available rooms

Guide Prices

Number of Rooms / Units
196
Room / Unit TypeRoom / Unit Tariff*
Classic Double Queen Roomfrom £109.00 to £169.00 per room (room only)
Executive Double King Roomfrom £139.00 to £199.00 per room (room only)
Executive Double Queen Roomfrom £139.00 to £199.00 per room (room only)

*As a guide, prices are per room per night for hotels, guest houses, B&Bs and serviced apartments and per week for self-catering accommodation.

Note: Prices are a guide only and may change on a daily basis.

TripAdvisor

TripAdvisor

TripAdvisor
  • Certificate of Excellence 2016

TripAdvisor Traveller Rating:

  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Excellent
    1486
  • Very Good
    811
  • Average
    283
  • Poor
    158
  • Terrible
    107

Recent Reviews:

  • AndyandNicky
    York
    Nice hotel, but was left feeling a little disapointed by poor customer service - come on smile!!!
    3 of 5 stars
    27/09/2016
    So, I booked a room for £182. I am assuming the higher rate was because the races were on the day we decided to stay - but I searched high and low and couldn't find a better rate for the Kings rooms... Read full review
  • Lynsey S
    Wirral, United Kingdom
    Trip Type:
    Couples
    Wedding 23rd December 2007 and every year thereafter.
    5 of 5 stars
    26/09/2016
    We had our wedding registrar and reception and were very impressed, the staff were excellent and over-exceeded our expectations and still do every year when we visit. The rooms are elegant with... Read full review
  • NeilCzarnecki
    Racine, WI
    Not everything that is "quaint" is good
    2 of 5 stars
    26/09/2016
    The Best Western Queen Hotel in Chester is definitely "quaint". The layout is quirky as it has evolved from a number of properties. The staff was very attentive, and the concierge was terrific... Read full review

Facilities

Provider Features

  • Marketing Cheshire Member
  • Of historic, literary or architectural interest

Children & Infants

  • Accept children (Minimum age)

Parking & Transport

  • On site parking - £10 per 24 hours, Mon-Thu. £15 per 24 hours, Fri, Sat, Sun

Leisure Facilities

  • Access to golf course
  • Health/Fitness/ Beauty Facilities

Catering

  • Additional meal details - Special diets available, Packed lunches provided, Snacks/afternoon tea, Continental breakfast only
  • Bar
  • Cater for vegetarians
  • Serve breakfast
  • Serve evening meal
  • Serve lunch

Payment Methods

  • American Express accepted
  • Maestro accepted
  • MasterCard accepted
  • Visa accepted

Room / Unit Features

  • Colour television in all bedrooms
  • Four poster beds available
  • Ground floor bedrooms available
  • Hairdryer in all bedrooms
  • Modem point in all bedrooms
  • Non smoking rooms available
  • Radio in all bedrooms
  • Tea & coffee making facilities in all bedrooms
  • Telephone in all bedrooms

Provider Facilities

  • 24 hr return laundry service
  • Accept coach parties
  • Available for wedding receptions
  • Central heating throughout
  • Conference facilities
  • Garden/patio for guests use
  • Ironing facilities
  • Launderette
  • Lift
  • Night porter
  • Public telephone
  • Real log/coal fires
  • Separate guests lounge
  • Welcome single sex groups, eg stag/hen parties

Target Markets

  • Aim to attract conferences and business meetings
  • Marketed as gay friendly
  • Marketed to any other specialist market

Special Offers

  • Up to 30% off two-night short breaks:
    Kids stay free, your kids can stay in your bedroom for free and enjoy free breakfast too!

    Offer link: Chester Accommodation Deals

  • Free cream tea
    Book before 30th June 2016 and get a free cream tea each

    Offer link: Chester Accommodation Deals

Map & Directions

Road Directions

Follow signs for railway station, hotel is opposite.

Public Transport Directions

Opposite Chester Station; 20 minute walk from the Town Hall.

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Awards

  • Regional and MiscellaneousMC Excellence in Business Tourism MC Excellence in Business Tourism 2014

Gradings

  • 4 AA Stars Hotel
4 AA Stars Hotel

Opening Times

Open Christmas
Open New Year
All year, 2016 (1 Jan 2016 - 31 Dec 2016)